Meet HIA

About Us 


About Us


Since 1992, HIA has been the leading provider of compliance audits, coding support services and clinical documentation audit services for hospitals, ambulatory surgery centers, physician groups and other healthcare entities.

We are a growing organization that has managed to maintain a family atmosphere. We don’t try to be all things for all people. We do what we do best - coding. We focus on providing our clients a personalized business relationship that they can rely on long term.

We may not be a fit for every organization, but those looking for a different perspective to address their coding needs will want to consider us.

Why? Because we know what counts – experience, commitment, integrity, and education. The success we’ve experienced these past 30 years is due in large part to our dedication to these values. We set them as our standards in everything we do, and they are the reason we can provide the highest quality coding review and support services in the industry. When clients can depend on quality services delivered the right way, they find success, and that’s how we measure our own. 


Our Team

Betsy Bailey

President and CEO

Joel Shealy

VP, Business Development

Angie Christen

VP, Operations

Drew Crawford

Director of Business Development

Massachussets State

"I wanted to tell you that you all WOW!'ed this group for sure! We were so impressed with the exit conference. HIA consultants keep it real, down to earth and fun! I will be happy to be a reference for any and all that are interested!"

Director of HIM

Community Hospital in Massachusetts

Texas state

"Your audits were very helpful, we actually embrace them here! I have perfectionist coders (which is a blessing) and we learn something new every time. Thank you for the time and effort."

Coding Manager

Health & Surgery Center in Texas

Washington State

"I usually don't go out of my way to send a compliment, but in this case it is deserved. [HIA Coder] has far exceeded all expectations –  attitude and productivity. If we could have ten more just like [her], we would. "

Coding Manager

Teaching Hospital in Washington 


Ohio State

​​​​​"We have had a wonderful experience working with your management staff and your coders! HIA has a well put together program that is heavy on education, your coders are always dependable and responsive to communication. You all put a lot of time into developing coder's skills with performing the quality reviews and we appreciate your efforts and look forward to continuing this relationship."

Director of HIM

Children's Hospital in Ohio



"Your team is helping us move forward with process improvements and ensuring our coded data is accurate and of top-notch quality [...] your reviewers have set the gold standard of what a consultant should be. They are both currently performing focused reviews on 100% of the work performed by a couple of coders not meeting our metrics to assess where those coders stand. Their work is very thorough and both are well rounded and bring a great deal knowledge within the coding field with them. I really appreciate having them with us."

Director of Coding

Large Health System with multiple locations in Georgia