Secure Client Portal
Nucleus
Nucleus - HIA's secure client portal
Nucleus, powered by HIA, is a comprehensive web application designed to enhance and streamline the coding audit process for our clients. It provides a secure portal for requesting services, following up on engagements, running custom reports, and managing sensitive information through the Document Manager.
Nucleus allows clients to:
- Schedule Services: Effortlessly schedule various services, ensuring timely and organized management of all coding audit and support needs.
- Download and Upload Information via Document Manager: Securely handle sensitive information with the ability to download and upload documents, maintaining confidentiality and ease of access.
- Personalize Coding Support and Coding Review Dashboards: Tailor dashboards to specific needs, providing detailed overviews and insights into coding support and review activities for better management and analysis.
- Manage and Track Coding Reviews with Rebuttal Manager: Simplify the rebuttal process with features like easy setup, comprehensive history access to past reviews and scores, and an intuitive step-by-step system that streamlines and clarifies each rebuttal, improving response times and overall efficiency.
Nucleus Coding Review Dashboard
Here's just a peek at what we can offer on-demand:
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Summary of all findings including overall accuracy rates and potential CMI impact
- Detailed listing of all accounts with a potential financial impact
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Diagnosis (overall) accuracy followed by Principal Diagnosis, Secondary Diagnosis, Total CC, Total MCC, Total HAC and Total HCC accuracy rates
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PCS (overall) accuracy followed by Principal Procedures and Secondary Procedure accuracy rates
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Patient Safety Indicators (PSI) listed by PSI with any changes to the potential PSI
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Consolidated summary of coder accuracy rates
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Individualized coder accuracy breakdown
Nucleus - Coding Support Dashboard
Here's just a peek at the transparency we provide:
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Daily Coding Logs emailed directly
- Total records coded
- Total charges dropped for the day
- Total hours worked
- Total Queries and Pending Reasons
- List of PSI and Quality Measures coded
- Personalized Coding Support dashboard