Secure Client Portal
Nucleus
Nucleus - HIA's secure client portal
Nucleus, Powered by HIA, is a web application that provides our clients with a secure portal to request services or follow up engagements, run custom reports and manage sensitive information via Document Manager.
Nucleus allows clients to:
- Schedule services
- Download and upload information via Document Manager
- Personalize Coding Support and Coding Review Dashboards
Nucleus Coding Review Dashboard
Here's just a peek at what we can offer on-demand:
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Summary of all findings including overall accuracy rates and potential CMI impact
- Detailed listing of all accounts with a potential financial impact
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Diagnosis (overall) accuracy followed by Principal Diagnosis, Secondary Diagnosis, Total CC, Total MCC, Total HAC and Total HCC accuracy rates
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PCS (overall) accuracy followed by Principal Procedures and Secondary Procedure accuracy rates
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Patient Safety Indicators (PSI) listed by PSI with any changes to the potential PSI
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Consolidated summary of coder accuracy rates
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Individualized coder accuracy breakdown

Nucleus - Coding Support Dashboard

Here's just a peek at the transparency we provide:
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Daily Coding Logs emailed directly
- Total records coded
- Total charges dropped for the day
- Total hours worked
- Total Queries and Pending Reasons
- List of PSI and Quality Measures coded
- Personalized Coding Support dashboard